The organization continues to earn high marks for providing high-quality, coordinated care and service to its more than 2 million Medicare Advantage health plan members.

OAKLAND, Calif., Oct. 26, 2026 /PRNewswire/ — For the third consecutive year (2025–2027), every Kaiser Permanente Medicare health plan earned 4 stars or higher in the Centers for Medicare & Medicaid Services 2027 Medicare Star Ratings, with nearly all plans earning 4.5 stars or higher.

Each year, CMS rates Medicare health and prescription drug plans using a 1-to-5-star scale. The ratings help consumers compare the quality of available plans.

• Senior Care Plus, now Kaiser Permanente’s Medicare health plan in Nevada, earned 5 stars for the second year in a row (2026–2027). It is the only 5-star plan in the state and 1 of only 15 in the nation to earn the highest rating.
• Kaiser Permanente’s Medicare health plans in Hawaii and California (HMO and Dual Eligible Special Needs Plan, or D-SNP) are tied for highest rated in their markets.
• Kaiser Permanente’s Medicare health plans in the Northwest and Washington regions and its California D-SNP each earned 4.5 stars, a half-star increase from the previous ratings cycle.

The high ratings reflect Kaiser Permanente’s focus on expert medicine, seamless care, and outstanding service for its Medicare health plan members.

Ratings reflect care, service, and member experience

CMS bases its Medicare star ratings on measures that reflect the quality of care and service health plans provide.

These measures include:

• Preventive care: How well health plans help members stay healthy
• Chronic condition management: How well plans manage ongoing health conditions
• Member experience: How members rate their care and interactions with the plan
• Customer service: How well plans respond to member needs and questions
• Access to care: How easily members can get the care they need
• Pharmacy services: How well plans provide access to prescription medications

“These star ratings shine a light on the exceptional care and service we provide our Medicare health plan members,” said Andrew Bindman, MD, executive vice president and chief medical officer for Kaiser Permanente. “We are proud that these results recognize our ongoing commitments to prevention, timely treatment, access to care, and high-quality service.”

Kaiser Permanente provides care to more than 2 million Medicare Advantage health plan members in 9 states and the District of Columbia.

“We’re grateful to our highly skilled doctors, nurses, clinicians, and other team members,” said Letitia Bridges, MD, executive vice president and chief quality officer for The Permanente Federation. “Maintaining these high ratings and increasing our stars in 3 plans demonstrates the value of our unique coordinated care model that brings together clinicians and team members to continuously improve the quality of care we provide.”

Explore Medicare health plan options

Enrollment for 2027 individual Medicare health plans begins on October 15 and runs through December 7, 2026.

In California, Hawaii, Washington, and Nevada, Kaiser Permanente is an HMO plan with a Medicare contract. In Colorado, Oregon, Southwest Washington, Georgia, Maryland, Virginia, and the District of Columbia, Kaiser Permanente is an HMO and HMO-POS plan with a Medicare contract. Enrollment in Kaiser Permanente depends on contract renewal.

Medicare beneficiaries can learn more about the CMS star ratings and Kaiser Permanente’s Medicare health plans by visiting kp.org/medicarestars.

Notes about Kaiser Permanente of Nevada:

• CMS’s 2027 Medicare Star Rating for Kaiser Permanente of Nevada, previously known as Hometown Health’s Senior Care Plus (HMO) Medicare health plan, reflects health plan performance prior to Kaiser Permanente’s joint venture with Renown Health, which became official in February 2026.
• The 2027 CMS Medicare Star Ratings analyze data primarily from 2025.
• Hometown Health is now owned by a joint venture between Kaiser Permanente and Renown Health. Plan offerings will transition to Kaiser Permanente branding in 2027.

About Kaiser Permanente

Kaiser Permanente is committed to helping shape the future of health care. We are recognized as one of America’s leading health care providers and not-for-profit health plans. Founded in 1945, Kaiser Permanente has a mission to provide high-quality, affordable health care services and to improve the health of our members and the communities we serve. We currently serve more than 12.9 million members in 9 states and the District of Columbia. Care for members and patients is focused on their total health and guided by their personal Permanente Medical Group physicians, specialists, and team of caregivers. Our expert and caring medical teams are empowered and supported by industry-leading technology advances and tools for health promotion, disease prevention, state-of-the-art care delivery, and world-class chronic disease management. Kaiser Permanente is dedicated to care innovations, clinical research, health education, and the support of community health.

For more information, contact:
National Media Relations, national-media-relations@kp.org

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SOURCE Kaiser Permanente